Privacy
We respect your privacy; therefore, we will not sell, share, or rent this information to any outside parties. Rctoysbargains.com is the sole owner of the information collected on this site. We collect information from our users to process orders and to enhance your overall shopping experience. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit card. All information is confidential and kept secured. Every online transaction at rctoysbargains.com is handled with the STRONGEST and most secure industrial SSL encryption. When you enter your credit card number into the order form, it is transmitted in an encrypted form and then it is decoded when it gets to us. When you place orders or access your account information, we offer the use of a secure server with the highest level of security. The secure server software (SSL) encrypts all information you input before it is sent to us.
Returns
We want you to be 100% satisfied with your order. If by any chance the order is damaged in transit please notify us asap or within 24 hrs of the order being received and will will get out a new item to you as soon as we get the damaged goods back (note we have to be notified within 24 hrs) We refuse shipments that are returned back to us without the invoice note or purchase note. We reserves the right to return the defected merchandise back to the customer at customer's shipping expense if we in our opinion deem that the merchandise has been used, crashed, abused, misused or modified in any form. We DO NOT allow exchange defected items for different items or models.
Missing / Received Wrong Item in Order:
Please contact the Customer Service Department immediately at support@rctoysbargains.com upon receiving the order.
Note: Customers must inform rctoysbargains.com of any order discrepancy within 2 days from receipt date so that we may investigate and resolve the situation accordingly.
Payments
Worldpay and PayPal secure payments accepted
Visa
Master card
PayPal
International shipping orders:
Rctoysbargains.com offers international shipping to most of the countries worldwide. Please feel free to email us at support@rctoysbargains.com our sales representatives will help you complete the shopping.
For fraud prevention purposes, Rctoysbargains.com reserves the right to verify orders through a variety of means which might include phone verification, requests for copies of front and back of credit card and driver’s license. Rctoysbargains.com reserves the right to cancel your order and void/credit the corresponding credit card charge if we are not satisfied as to the authenticity of the order. Use of fraudulence credit cards will be prosecuted, and your info will be forwarded to the FBI for investigation.
Change / Cancel Order:
You may change or cancel your order only if it has not been processed for packaging and shipment. Once your order has been packed and shipped, we cannot make any changes. To make changes to your order please contact our Customer Service Department
support@rctoysbargains.com
Price & Terms:
Price, specification, and terms are subject to change without notice. We are not responsible for typography or photography errors. Shipping charges are non-refundable and customer pays return shipping on all services. We reserve the right to refuse service to anyone.
Processing Time:
You can expect your order to be processed within 8-10 business days worldwide standard shipping, provided the items are in stock and there are no problems with the payment verification. We do not guarantee same day shipping. Orders will not be processed on weekends and holidays.
Backorders / Preorders:
We will never purposely charge a customer for an item that we do not physically have in stock at the time of purchase. Your credit card will be charged only when your order is processed. In some cases, we will process your order and authorize your credit card up to 10 days before the arrival of the product. This allows us to get the product to you faster. Orders containing combinations of pre-order items and in stock merchandise will be broken into separate orders. Each of the separate orders will ship as soon as the merchandise becomes available. Shipping charges will apply to each of the orders independently. From time to time, rctoysbargains.com will offer special promotional items with preorder/backorder. Due to limited availability, these promotions can only be offered while supplies last.
All Rc Bargains products are sold under this warranty and disclaimer
RADIO CONTROLLED AIRPLANES, HELICOPTERS AND ALL PRODUCTS RELATED TO THEM ARE NOT TOYS AND SHOULD BE HANDLED WITH GREAT CARE. We accept NO responsibility for crash damage; it is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error.
We accept NO responsibility for improper installation of our products. The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith; this will include all items sold or distributed by rctoysbargains.com.User is required to read all instruction manuals and follow the manufacturer’s guidelines. Rctoysbargains.com DOES NOT accept responsibility for injury, crash or damage, loss of kits or accessories, or parts and materials that occurs during the use of any radio-controlled model. Great care shall be taken when using RC products. If you have questions or concerns, contact us at
support@rctoysbargains.com
International Shipping:
Rctoysbargains.com offers international shipping to most of the countries worldwide. Please feel free to email us at support@rctoysbargains.com our sales representatives will help you complete the shopping.
REFUND POLICY:
No Refunds will be accepted after purchases unless damaged on delivery or faulty item.
Damaged shipping:
It is the customer’s responsibility to check the package upon arrival for signs of damage before acceptance after accepting the goods from the courier we will not be responsible for any damages or return shipping fees, Customers please make it a point to check the goods before signing. Defective products should be reported to us immediately, within 2 days of receipt order. We will send you the replacement part to fix the item if it is possible. If the item cannot be easily fixed with free parts, we will then issue a receipt to be returned to us for a free replacement.
We are truly an international shipping company giving customers the ultimate satisfaction. Unlike other companies that only tend to ship within their borders we provide the most competitive shipping prices for sure and giving most of our international customers the choice of not being denied the opportunity to have their hobby reignited once again, We strive to continually improve our service and with our customers help we can grow to set a better standard and providing cutting edge service.
www.rctoysbargains.com
